Vinspire Wine and Spirit Refund Policy

Terms & Conditions for Booking / Cancelling / Changes to WSET Courses with Vinspire Wine and Spirit Academy

• All cancellations and reschedule requests must be received in writing (emailed to philip.dunne@vinspireacademy.com). Your booking is not secure until payment is received – all courses must be paid for in advance.

• All vouchers need to be used as specified on the voucher and the booking must be made within the validity of the voucher. Vouchers can be only used once and not be split into part payments.

• All gift vouchers purchased are non-refundable. 

• You may choose to change the voucher towards another course of greater value and we will charge you the difference in price.

• No date changes are allowed less than 20 working days prior to the course date. 

• If for any reason you are unable to attend and the cancellation is made within 20 working days before the course, you can attend the future course on standby.

• If you fail to attend any course, no refund will apply.

• We reserve the right to cancel or postpone any course. A full refund will apply if you cannot make the new date.

• We reserve the right to change the location of the course at least 7 days in advance of the course start date - this will be in a new location no further than 5km from the original venue listed.

• Vinspire Wine and Spirit Academy is not liable for any loss, damage or injury incurred as a result of attending our courses or events.

WSET Cancellation Policy with Vinspire Wine and Spirit Academy

WSET Level 1 (Wine and Spirits) Cancellation Policy:

• If the candidate notifies Vinspire by email that they wish to cancel the course not less than 20 working days before the start date, the candidate will be entitled to a 50% refund. Any cancellations made within 20 working days are non-refundable.

• Refunds will be processed within 14 working days of receiving your request via bank transfer to the original payer.

• There is no charge for transferring your booking to the same course on an alternative date provided you notify Vinspire in writing not less than 20 working days before the start of your current course booking.

•  If the candidate fails to attend any course no refund will apply.

• Candidates must request a cancellation, refund or transfer in writing by sending an email to philip.dunne@vinspireacademy.com

• Cost of study material is non-refundable. Cost of the courier is non-refundable.

• As of 1.1.2023 there is no exceptions for Covid-19 or general sickness related absences and should a candidate not be able to attend the course / exam, the full cost will be non-refundable.

WSET Level 2 (Wine & Spirits) Cancellation Policy:

• If the candidate notifies Vinspire by email that they wish to cancel the course not less than 20 working days before the start date, the candidate will be entitled to a 50% refund. Refunds will be processed within 14 days of receiving your request via bank transfer to the original payer. Any cancellations made within 20 working days are non-refundable.

• There is no charge for transferring your booking to the same course on an alternative date provided you notify Vinspire in writing not less than 20 working days before the start of your current course booking.

• Candidates are not allowed to transfer between courses 20 working days before the course start date. If the candidate fails to attend any course no refund will apply.

• Candidates must request a cancellation, refund or transfer in writing by sending an email to philip.dunne@vinspireacademy.com

• Cost of study material is non-refundable. Cost of the courier is non-refundable.

• As of 1.1.2023 there is no exceptions for Covid-19 or general sickness related absences and should a candidate not be able to attend the course / exam, the full cost will be non-refundable.

Exams and Re-Sits:

• Candidates may only sit the exam with Vinspire, upon successful completion of the course.

• Resits for exams completed with Vinspire Wine and Spirit Academy will be permitted upon approval. The cost of a Level 1 exam resit is €100. The cost of a Level 2 exam resit is €150. Fees must be paid in full at least 14 working days in advance of the exam and can be arranged by emailing info@vinspireacademy.com.

• If the candidate notifies Vinspire by email that they wish to cancel the exam or re sit not less than 14 working days before the start date, the candidate will be entitled to a 50% refund. Refunds will be processed within 14 days of receiving your request via bank transfer to the original payer.

• Cancellation less than 14 working days will not be permitted a refund.

• Candidates must request a cancellation, refund or transfer in writing by sending an email to philip.dunne@vinspireacademy.com

• Cost of study material is non-refundable. Cost of the courier is non-refundable.